When you purchase a library from us, you are purchasing a non-exclusive, non-transferrable license to use our samples in your music creation. In addition to the content for the library, you receive an activation serial that links the product to your Native Instruments account, via Native Access.
Due to the digital nature of our products, we do not offer refunds, returns, or exchanges once a serial code is released by our system. We also do not offer demo versions of our libraries. For these reasons, we try to make as much information as possible available before the point of purchase, via our walkthrough videos and audio demos, as well as detailed information on the store pages for each product.
If you have any questions about libraries you may be considering that would help you with your purchasing decisions, our Support Team would be more than happy to answer them for you! Don't hesitate to open a ticket and we'll help you figure out your best options.
See the following guides for more information: